Cookie Policy on www.tel.io

We at the Telio Group are committed to transparency about the technologies we use. In this Cookie Policy, we explain why we use cookies, which cookies we use, and how you can object to cookies being set. This Cookie Policy should be read together with the Privacy Notice.

What are cookies?

Cookies are small text files that are stored in the browser directory on your device (smartphone, notebook, tablet) when you visit our website, and which can be accessed when you visit our website. We mainly use cookies to ensure that the website functions as expected. Other cookies are used to provide us with information that will help us to improve the experience of our website for you even more.

Which cookies do we use?

We differentiate between strictly necessary/technical cookies and analytical cookies.

Strictly necessary/technical cookies These cookies are necessary in order to enable the operation of our websites so that you can access them as desired. We set session cookies. Session cookies are temporary files that are deleted from your device when you close your browser. This type of cookie does not require prior consent. For this reason, it is also not possible to individually disable or enable strictly necessary cookies. However, you have the option of disabling cookies in general in your browser.

Analytical cookies These cookies are used to review the exact use and functionality of the website. We use Google Analytics and Microsoft Clarity for this purpose. The storage of cookies for analysis purposes is not necessary from a technical point of view and, therefore, requires your prior consent.

Google Analytics

We use Google Analytics to collect aggregated statistical information on the number of visitors to our website and their usage behavior. This includes information about how our website is accessed and where from, the duration and frequency of visits, and the region you come from. We use this information to compile reports and to optimize the website. We only use Google Analytics with activated IP anonymization. This means that your IP address will be truncated, and it is, therefore, not possible to draw any conclusions about the natural person behind the IP address.

The following cookies are used:

Cookie: _ga  / Purpose: Used to distinguish users / Retention time: 2 year

Cookie: _gid  / Purpose: Used to distinguish users / Retention time: 1 minute

Cookie: _gat  / Purpose: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc_gtm_ / Retention time: 1 day

Cookie: AMP_TOKEN  / Purpose: Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. / Retention time: 30 seconds to 1 year

Cookie: _gac_  / Purpose: Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. / Retention time: 90 Days

Microsoft Clarity

We use Microsoft Clarity, a web analytics tool, to better understand how users interact with our website. Clarity provides insights through features such as heatmaps, session recordings, and interaction tracking, which help us identify usability issues and improve the overall user experience.

Data collected via Clarity may be shared with Microsoft Corporation and is processed in accordance with Microsoft’s Privacy Statement. Microsoft Clarity is GDPR and CCPA compliant and can be configured to respect user consent preferences. If cookies are disabled in the browser, Clarity does not set any cookies.

For more information about the types of data collected and how it is processed, please refer to our Data Protection Information.

The following cookies may be set by Microsoft Clarity:

Cookie: _clck  / Purpose: Persists the Clarity User ID and preferences, unique to that site. Ensures that subsequent visits to the same site are attributed to the same user ID. / Retention time: 1 year

Cookie: _clsk  / Purpose: Connects multiple page views by a user into a single Clarity session recording. / Retention time: 1 day

Cookie: CLID  / Purpose: Identifies the first time Clarity saw this user on any site using Clarity. / Retention time: 1 year

Cookie: CANONCHK / Purpose: Indicates whether MUID is transferred to ANID (used for advertising). Clarity doesn’t use ANID, so this is always set to 0. / Retention time: 10 minutes

Cookie: MR / Purpose: Indicates whether to refresh the MUID. / Retention time: 1 week

Cookie: MUID / Purpose: Identifies unique web browsers visiting Microsoft sites. Used for advertising, site analytics, and operational purposes. / Retention time: 1 year

Cookie: SM / Purpose: Used in synchronizing the MUID across Microsoft domains. / Retention time: Session

How can I refuse or revoke my consent to the use of cookies?

In most Internet browsers, you will find information in the menu bar under the menu item “Help” on how you can prevent your browser from accepting new cookies, what settings you need to make in order for the browser to inform you about the placement of a new cookie, and how you can block all cookies. Please note that some features of the website may no longer be available to you if you block cookies.

You can also proceed as described above with regard to the analytical cookies we use. In your browser, you can also simply delete cookies that you have previously consented to, or block them in advance or from the time they are deleted.

How to reach us

If you have any questions about this Cookie Policy, please send an email to info@telio.io