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Service Solutions

Bridging Gaps,
Changing Lives:
Transforming Corrections

Service Solutions

Bridging Gaps,
Changing Lives:
Transforming Corrections

Communications

Staying connected matters

Communications

Maintaining contact with loved ones reduces stress and supports mental well-being. Our communication services enable incarcerated persons to stay connected with the outside world through voice and video calling technologies.

Outbound Calling

Call approved contacts anytime.

Inbound Calling

Receive calls from selected contacts.

Video Calling

Connect with family abroad when visits aren’t possible. Available through secure kiosks or tablets.

CYOU

Relative Portal

Regular communication with loved ones is a basic need that significantly supports the well-being of each incarcerated individual. We offer a dedicated web application—the CYOU Portal—designed to strengthen connections, provide essential emotional support, and promote lasting relationships between those in correctional facilities and their families outside.

Usability

Intuitive and easy to use; available in 16 languages across the globe.

Digital Real - Time Payments

Secure transfers, flexible options for recurring payments, and transparent tracking.

Communication Tools

Digital letters, photo sharing, voicemails, and inmate call request features.

Opportunity To Grow

Unlocking Potential Through Connection, Learning, and Growth

Imagine a place where a person can tune into a university lecture, streamed live from miles away. Where they can explore mindfulness through guided wellness content. Where music becomes both a comfort and a catalyst for change.

Through our platform, incarcerated individuals are given more than just entertainment — they’re offered a pathway.

With Videos on Demand, eBooks, music libraries, and educational programs, time served becomes time with purpose.

Whether it’s diving into a new subject, discovering a favorite author, or simply escaping into a song, each interaction becomes an opportunity. An opportunity to grow. To cope. To imagine something better.

Facilitate e-health access. Enable remote mentorships. Expand digital classrooms. This isn’t just about what’s available today — it’s about unlocking tools and connections that shape futures.

Digital With Purpose

Digital Solutions That Empower, Connect, and Streamline

Our digital services give incarcerated individuals greater agency and access. From scheduling in-person or virtual visits with family, legal counsel, or healthcare providers, to selecting meals, participating in surveys, and staying informed about facility updates, each feature helps create structure, autonomy, and engagement in daily life.

But this is just the beginning.

Imagine a system as seamless and intuitive as the world’s top online retailers. Picture routine tasks—like requests, check-ins, or feedback—being automated to ease workloads for both residents and officers. What if essential data could be surfaced directly, where permitted, creating real-time, personalized information flows?

At the core of it all is Telio Software: a centralized platform that gives facility administrators full control via smart, modular management applications. Whether it’s communications, logistics, or resident services, everything is integrated, secure, and built to scale.

This isn’t just digital convenience.

This is infrastructure that empowers transformation—from the inside out.

Detection and Neutralization

Detection and Neutralization of Illicit Wireless Devices

Our solution helps facilities stay secure and connected by detecting and controlling unauthorized wireless devices like phones, tablets, and drones. With precise zoning, signals can be safely managed—blocked where needed and allowed where appropriate.

Designed with both safety and ease of use in mind, the system automatically identifies and neutralizes threats. The intuitive software provides real-time alerts and adapts to each facility’s specific needs.

Built to support correctional environments and other secure spaces, this technology strengthens control and simplifies day-to-day operations.

Learn more about our approach

Our Process

How we operate

We design and develop secure, user-friendly digital platforms that enhance communication, improve accessibility, and support effective operations.

We manage each project from initial concept through to final deployment, ensuring clear communication and seamless execution at every stage. Our installation process is handled by experienced professionals, and we provide comprehensive training for both staff and end users.

Each solution is tailored to the client’s specific operational demands.

Our ongoing maintenance services include regular updates, technical support, and troubleshooting to ensure long-term system performance.

By combining these core elements, we deliver innovative, dependable digital solutions that improve communication and streamline facility management—tailored to the operational demands of each client.

Workflow Stages

Product Design

Software Development

Project Management

Installation

Training

Maintenance

Locally Built

A Global Presence with a Local Understanding

We design, develop, and manage our solutions centrally to maintain the highest standards of quality, security, and innovation. Every system we install benefits from this global expertise—delivering consistency and reliability across all our operations.

But we know that real impact happens locally.

That’s why we work closely with local suppliers, establish regional subsidiaries, and appoint dedicated country managers on the ground. This approach ensures not only smooth installations and ongoing support—it also strengthens the communities we serve.

By investing in local partnerships and hiring locally, we contribute to job creation, knowledge transfer, and regional economic development.

We don’t just bring technology — we build trust, relationships, and lasting value.

Our presence may be global, but our commitment is personal. With local understanding comes better service, faster response times, and systems that adapt to the unique needs of each facility, while creating real opportunities beyond its walls.

Quote

"Thanks to Telio’s know-how and reliability, we were able to successfully complete the project in spite of extreme time pressure and individual require- ments […] without complications or costs."

A. Von Atzigen - Divisional Head Of Labor, Department Of Corrections Of The Canton Of Bern, Thorberg Prison

Inmate Access

Our Devices

Telephones

In-cell phones offer a safer, more private, and structured way for inmates to stay connected with family, legal support, and essential services.

Tablets

Tablets provide inmates with secure access to essential digital services such as video calls, messaging, and email. Inmates can also read digital books, watch educational videos, and take online courses.

Kiosks

Kiosks offer inmates self-service access to essential services like meal scheduling, medical appointments, and special requests. They can also be used to order approved personal items and access important facility information.

Service Solutions

Bridging Gaps, Changing Lives: Transforming Corrections

Service Solutions

Bridging Gaps, Changing Lives: Transforming Corrections

Communications

Staying connected matters

Communications

Maintaining contact with loved ones reduces stress and supports mental well-being. Our communication services enable incarcerated persons to stay connected with the outside world through voice and video calling technologies.

Outbound Calling

Call approved contacts anytime.

Inbound Calling

Receive calls from selected contacts.

Video Calling

Connect with family abroad when visits aren’t possible. Available through secure kiosks or tablets.

CYOU

Relative Portal​

Usability​

Intuitive and easy to use; available in 16 languages across the globe.

Digital Real - Time Payments

Secure transfers, flexible options for recurring payments, and transparent tracking.

Communication Tools

Digital letters, photo sharing, voicemails, and inmate call request features.

Opportunity To Grow​

Unlocking Potential Through Connection, Learning, and Growth

Imagine a place where a person can tune into a university lecture, streamed live from miles away. Where they can explore mindfulness through guided wellness content. Where music becomes both a comfort and a catalyst for change.

Through our platform, incarcerated individuals are given more than just entertainment — they’re offered a pathway.

With Videos on Demand, eBooks, music libraries, and educational programs, time served becomes time with purpose.

Whether it’s diving into a new subject, discovering a favorite author, or simply escaping into a song, each interaction becomes an opportunity. An opportunity to grow. To cope. To imagine something better.

Facilitate e-health access. Enable remote mentorships. Expand digital classrooms. This isn’t just about what’s available today — it’s about unlocking tools and connections that shape futures.

Digital With Purpose

Digital Solutions That Empower, Connect, and Streamline ​

But this is just the beginning.

At the core of it all is Telio Software: a centralized platform that gives facility administrators full control via smart, modular management applications. Whether it’s communications, logistics, or resident services, everything is integrated, secure, and built to scale.

This isn’t just digital convenience.

This is infrastructure that empowers transformation—from the inside out.

Detection and Neutralization

Detection and Neutralization of Illicit Wireless Devices

Our solution helps facilities stay secure and connected by detecting and controlling unauthorized wireless devices like phones, tablets, and drones. With precise zoning, signals can be safely managed—blocked where needed and allowed where appropriate.

Designed with both safety and ease of use in mind, the system automatically identifies and neutralizes threats. The intuitive software provides real-time alerts and adapts to each facility’s specific needs.

Built to support correctional environments and other secure spaces, this technology strengthens control and simplifies day-to-day operations.

Our Process

How we operate

We design and develop secure, user-friendly digital platforms that enhance communication, improve accessibility, and support effective operations.

We manage each project from initial concept through to final deployment, ensuring clear communication and seamless execution at every stage. Our installation process is handled by experienced professionals, and we provide comprehensive training for both staff and end users.

Each solution is tailored to the client’s specific operational demands.

Our ongoing maintenance services include regular updates, technical support, and troubleshooting to ensure long-term system performance.

By combining these core elements, we deliver innovative, dependable digital solutions that improve communication and streamline facility management—tailored to the operational demands of each client.

Workflow Stages

Product Design​

Software Development

Project Management

Installation

Training​

Maintenance​

Locally Built​

A Global Presence with a Local Understanding

We design, develop, and manage our solutions centrally to maintain the highest standards of quality, security, and innovation. Every system we install benefits from this global expertise—delivering consistency and reliability across all our operations.

But we know that real impact happens locally.

That’s why we work closely with local suppliers, establish regional subsidiaries, and appoint dedicated country managers on the ground. This approach ensures not only smooth installations and ongoing support—it also strengthens the communities we serve.

By investing in local partnerships and hiring locally, we contribute to job creation, knowledge transfer, and regional economic development.

We don’t just bring technology — we build trust, relationships, and lasting value.

Our presence may be global, but our commitment is personal. With local understanding comes better service, faster response times, and systems that adapt to the unique needs of each facility, while creating real opportunities beyond its walls.

Quote

"Thanks to Telio’s know-how and reliability, we were able to successfully complete the project in spite of extreme time pressure and individual require- ments […] without complications or costs."

A. Von Atzigen - Divisional Head Of Labor, Department Of Corrections Of The Canton Of Bern, Thorberg Prison

Inmate Access

Our Devices

Telephones

In-cell phones offer a safer, more private, and structured way for inmates to stay connected with family, legal support, and essential services.

Tablets

Tablets provide inmates with secure access to essential digital services such as video calls, messaging, and email. Inmates can also read digital books, watch educational videos, and take online courses.

Kiosks

Kiosks offer inmates self-service access to essential services like meal scheduling, medical appointments, and special requests. They can also be used to order approved personal items and access important facility information.

Making CorrectionsA Better Place

Get in Touch

Links

2025,

Telio

Group

, copyright, all rights reserved

Bridging Gaps,
Changing Lives:
Transforming Corrections

Bridging Gaps,
Changing Lives:
Transforming Corrections

Relative Portal

Usability

Opportunity To Grow

Digital Solutions That Empower, Connect, and Streamline

Product Design

Training

Maintenance

Locally Built

Making Corrections
A Better Place