Empowering change:
Our unique approach
Turning Sentences
Into Second Chances
We believe every person deserves both the chance and the guidance to rewrite their future.
We partner with governments, correctional facilities, associations, and nonprofit organizations to support individuals in custody.
Telio — Over 25 Years Of Real Change In Prisons
Incarcerated,
Not Isolated.
Send messages. Share moments. Stay family. Start Connecting.
They may be inside, but your words can still reach them.
Enhancing Corrections
Through Innovation
In the quiet routine of correctional life, meaningful moments are rare.
But when someone gains access to tools that engage the mind, soothe the spirit, or inspire new skills, transformation begins.
Advancing The Future Of Rehabilitation
Strengthening Bonds,
Shaping Futures
When a parent goes to prison, a child’s world can change overnight. Our initiatives offer connection, care, and consistency to help children navigate this difficult time and feel supported along the way.
Empowering change:
Our unique approach
Telio
Group
Changing the System from the Inside Out
Telio began in Hamburg in 1998, providing telephony services to people in prison. Over time, we saw that connection was just the beginning of our path to provide systems that do more than link people within and outside the walls.
Today, we help correctional systems modernize with digital services that support better outcomes, more humane conditions and safer environments. Our work goes beyond calls — we provide secure, scalable infrastructure that enables access to education, legal support, and family ties. When individuals stay connected and supported, and have access to learning resources, correctional facilities can become places of stability and potential.
Designed for Impact, Built for Change
We partner with jurisdictions to upgrade outdated systems and deliver tools that reflect international standards, such as the Nelson Mandela Rules. These aren’t just communication services — they’re platforms for rehabilitation, dignity, and reintegration.
What We Build Enables What Comes Next
Communication is one outcome — and so is safety. But what we’re really enabling is the evolution of systems, people, and communities. Telio builds the digital backbone that allows correctional services to move forward — with purpose, with vision, and with humanity.
Our technology supports:
Secure telephony and video calling
Access to digital services
Intuitive tools for staff
A More Connected, Future-Ready Correctional System
Shaping a Future of Growth and Second Chances in Corrections
Empowering More Effective Ways of Working
Nelson Mandela Rules
Respecting Human Dignity
The Nelson Mandela Rules are the United Nations’ Standard Minimum Rules for the Treatment of Prisoners. They set global standards to ensure fairness, dignity, and humane treatment in all prisons—supporting better conditions and reintegration into society.
We uphold these principles, ensuring that our services align with and respect the rights they protect.
5th Rule “The prison regime should seek to minimize any differences between prison life and life at liberty that tend to lessen the responsibility of the prisoners or the respect due to their dignity as human beings.”
58th Rule “Prisoners shall be allowed, under necessary supervision, to communicate with their family and friends at regular intervals.”
